✅ Hassle-Free Returns & Refunds – Denmonk

We get it—sometimes things don’t work out. At Denmonk, we make your return experience smooth and stress-free.

🔁 Return & Exchange Window – 7 Days

You can return or exchange any product within 7 days of receiving your order. Just make sure:

• The product is unused and unwashed
• All original tags and packaging are intact
• It’s not from the Final Sale / Clearance section

📦 Return Shipping? Simple.

We currently don’t offer reverse pickups — but you can send the item back using any courier of your choice. Please pack it securely.

Note: The return shipping cost is to be borne by the customer.

💳 Refund Breakdown

We believe in full transparency:

• COD Orders: ₹49 will be deducted as COD handling charges

The rest will be refunded to your original payment method within 7–10 working days of us receiving your return.

🛑 What Can’t Be Returned

• Worn, washed, or damaged items
• Items without original tags
• Final Sale or Clearance products
• Returns requested after 7 days of delivery

📲 How to Start a Return

Just drop us a message or email with:

• Your Order ID
• A quick note on what you'd like to return/exchange
• A photo of the product (to help us serve you better)

👉 WhatsApp: +91 8527518177
📧 Email: support@denmonk.in

🙌 Because You Deserve Better.

We’re not just here to sell — we’re here to build a brand you love. Your trust means everything to us. If you ever feel unsure or stuck, just reach out. We’re always here to help.

SHIPPING POLICY

📦 Free Shipping – No Minimum!

We believe great style should come with zero shipping drama.

Enjoy FREE shipping on every order, across India – no minimum cart value required!

Whether it's a tee or a full cart haul – delivery’s on us. 🙌

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💰 Cash on Delivery (COD)

Prefer paying at your doorstep? We've got you!

COD is available PAN India.

(Note: Some remote pin codes may not be eligible – we’ll notify you if that’s the case.)

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🇮🇳 Domestic Delivery (Within India)

We ship fast – because waiting too long isn’t our vibe:

• Metro Cities: 2–4 business days
• Rest of India: 3–6 business days

Once dispatched, you'll receive a tracking link via SMS/email to follow your order’s journey.

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🔐 Safe & Insured Deliveries

Every Denmonk parcel is shipped with full insurance – your purchase is protected till it reaches you.

If something gets lost in transit, we’ll wait 15 days and then re-ship or refund, based on product availability. If the same product isn’t available, you can pick a replacement or get a full refund.

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❌ Wrong Address?

Please double-check your address at checkout. Orders with incorrect/incomplete addresses might bounce back. If that happens, reshipping charges will apply.

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📦 Track Your Order Anytime

The moment your order ships, you’ll get a tracking number. Track it easily via the courier partner’s website and know exactly when it’ll land at your door.

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📸 Received a Damaged Product?

We’re here to help!

Please record an unboxing video immediately after delivery and contact our team within 7 days. With the video, we’ll quickly arrange a return or replacement – no hassle, no stress.

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❌ Didn’t Accept the Delivery?

If you refuse the parcel at delivery, we’ll refund your amount after deducting the shipping cost to the original payment method.

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⚠️ Possible Delays

While we usually deliver on time, unexpected issues (weather, strikes, courier delays) may affect timelines. We appreciate your patience!

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💬 Need Support?

Just drop us a WhatsApp message at +91 8527518177 – we’re always ready to help you out!

🖤 Denmonk – Designed for Movement. Delivered with Trust.